Moore, OK

After spending a long time on the phone with State Farm's 800 number attempting find out how to get a replacement for the cracked windshield of my car. I spent 3 hours trying to get some questions answered, to understand what I was being told, and to understand how I should move forward. So finally I called my agent's office, Scott Tabares. I should have done this earlier. Marla answered the called. Wow, what a change. She heard my explanation of what had happened. Then ask if she could step in and help. It was obvious she cared about me as a person and as a customer. After a few minutes, I would guess less than 20, she had cut through the 800 jungle, and she and I were working toward a solution. She stayed on the phone with me through each contact until I had an appointment to have the windshield replaced. Thank you Marla. I appreciate the personal support and care. Again thank you.

Connor was prompt to call me and patiently worked with me to be sure my bundled auto and homeowners fit my need. He's a very polite and nice young man.

Pierce Jones was able to get me get my auto insurance set up in literally a matter of minutes. Super helpful, answered all my questions, and gave me the best quote in town. 5 out of 5 stars! Ask for my guy Pierce, he’s the best!